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Devon Simmons

Lead Guest Experience Lead · Montego Bay, Jamaica

Curates island experiences from arrival to departure. Based in Montego Bay, Jamaica.

75%

Trust score

B+strong

8

Verified

7

Evidence

9

Yrs exp

Skill depth

domain

Destination KnowledgeAssessment · 1 evidence86
First Aid & CPREmployer validated · 1 evidence81
Tour OperationsPeer endorsed81
Water SafetyCredential · 1 evidence76

tool

Booking SystemsCredential · 1 evidence65

soft skill

Group FacilitationEmployer validated · 1 evidence80
Complaint RecoveryEmployer validated · 1 evidence79
Multilingual ServiceCredential · 1 evidence64

Experience

Guest Experience Lead

Ocean Terrace Hotel Group

2023-now

Excursion ManagerEmployer validated

Sandy Crest Resort

2019-2023

Tour GuideEmployer validated

Windward Escapes

2015-2019

Tourism Trainee

Palm & Pier Collective

2013-2015

Certificate Tourism Studies

Florida International University · 2013 · First Class Honours

Professional Certificate in Tourism

Coursera · 2024

Achievements

#1 rated island tour

Signature excursion

Designed and staffed a flagship catamaran experience.

Proof map

Every skill, plotted claimed depth × verification strength. Claims-only platforms have no vertical axis.

↖ proven but shallowproven mastery ↗↙ early claimsclaims awaiting proof ↘

Role fit

Resort Operations Manager

Hospitality

9

Each point is how well this person covers one part of the job

Expand to see the exact per-skill arithmetic behind the 9%.

Trust score over time

Evidence locker

Destination Knowledge proficiency assessment

CXC Competency Lab · 2026

verified

Booking Systems certification

Barbados TVET Council · 2026

verified

First Aid & CPR validated in role

Ocean Terrace Hotel Group · 2026

verified

Group Facilitation validated in role

Sandy Crest Resort · 2026

verified

Water Safety certification

Barbados Community College · 2026

verified

Multilingual Service certification

CXC · 2026

verified

Complaint Recovery validated in role

Windward Escapes · 2025

verified