Melissa Forde
Hotel Operations Manager · Oistins, Barbados
Runs front-of-house and guest experience for resort properties. Based in Oistins, Barbados.
Trust score
5
Verified
5
Evidence
7
Yrs exp
Skill depth
domain
tool
soft skill
Experience
Operations Manager
Ocean Terrace Hotel Group
2022-now
Front Office Manager
Ocean Terrace Hotel Group
2020-2022
Diploma Hospitality Management
UWI Cave Hill · 2015
Achievements
4.1 → 4.7 rating
Guest satisfaction turnaround
Rebuilt the guest recovery playbook across departments.
Proof map
Every skill, plotted claimed depth × verification strength. Claims-only platforms have no vertical axis.
Role fit
Resort Operations Manager
Hospitality
Dimension scores computed by the Hiofu match engine
Expand to see the exact per-skill arithmetic behind the 42%.
Trust score over time
Evidence locker
Conflict Resolution proficiency assessment
CXC Competency Lab · 2026
Vendor Negotiation certification
Credly · 2026
Opera PMS peer endorsement
peer endorsement · 2025
Food Safety proficiency assessment
TestGorilla · 2025
Training & Onboarding certification
AWS Training & Certification · 2025