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Wesley Waithe

Lead Hotel Operations Manager · Bridgetown, Barbados

Runs front-of-house and guest experience for resort properties. Based in Bridgetown, Barbados.

78%

Trust score

B+strong

10

Verified

10

Evidence

9

Yrs exp

Skill depth

domain

Guest ExperienceEmployer validated · 1 evidence90
Team SchedulingCredential · 1 evidence83
Revenue ManagementAssessment · 1 evidence75
Food SafetyEmployer validated · 1 evidence67
Product DiscoveryAssessment · 1 evidence63
Payments & SettlementCredential · 1 evidence58

tool

Opera PMSEmployer validated · 1 evidence77

soft skill

Conflict ResolutionAssessment · 1 evidence84
Training & OnboardingAssessment · 1 evidence82
Vendor NegotiationEmployer validated · 1 evidence71

Experience

Operations Manager

Palm & Pier Collective

2023-now

Front Office ManagerEmployer validated

Ocean Terrace Hotel Group

2021-2023

Guest Services SupervisorEmployer validated

Windward Escapes

2018-2021

Hospitality Trainee

Ocean Terrace Hotel Group

2016-2018

Diploma Hospitality Management

University of Toronto · 2013

Professional Certificate in Hospitality

Barbados Community College · 2026

Achievements

4.1 → 4.7 rating

Guest satisfaction turnaround

Rebuilt the guest recovery playbook across departments.

Proof map

Every skill, plotted claimed depth × verification strength. Claims-only platforms have no vertical axis.

↖ proven but shallowproven mastery ↗↙ early claimsclaims awaiting proof ↘

Role fit

Resort Operations Manager

Hospitality

73

Each point is how well this person covers one part of the job

Expand to see the exact per-skill arithmetic behind the 73%.

Trust score over time

Evidence locker

Vendor Negotiation validated in role

Ocean Terrace Hotel Group · 2026

verified

Opera PMS validated in role

Ocean Terrace Hotel Group · 2026

verified

Product Discovery proficiency assessment

Coursera Assessments · 2026

verified

Revenue Management proficiency assessment

CXC Competency Lab · 2026

verified

Conflict Resolution proficiency assessment

Coursera Assessments · 2026

verified

Training & Onboarding proficiency assessment

TestGorilla · 2026

verified

Payments & Settlement certification

ACCA · 2026

verified

Food Safety validated in role

Palm & Pier Collective · 2026

verified

Guest Experience validated in role

Palm & Pier Collective · 2025

verified

Team Scheduling certification

UWI Open Campus · 2025

verified