Colin Wharton
Senior Hotel Operations Manager · St. George's, Grenada
Runs front-of-house and guest experience for resort properties. Based in St. George's, Grenada.
Trust score
9
Verified
8
Evidence
8
Yrs exp
Skill depth
technical
domain
tool
soft skill
Experience
Operations ManagerEmployer validated
Palm & Pier Collective
2023-now
Front Office ManagerEmployer validated
Coral Bay Resorts
2019-2023
Guest Services Supervisor
Palm & Pier Collective
2017-2019
Diploma Hospitality Management
University of Leeds · 2014
Professional Certificate in Hospitality
Coursera · 2026
Achievements
4.1 → 4.7 rating
Guest satisfaction turnaround
Rebuilt the guest recovery playbook across departments.
Proof map
Every skill, plotted claimed depth × verification strength. Claims-only platforms have no vertical axis.
Role fit
Resort Operations Manager
Hospitality
Each point is how well this person covers one part of the job
Expand to see the exact per-skill arithmetic behind the 64%.
Trust score over time
Evidence locker
Training & Onboarding proficiency assessment
CXC Competency Lab · 2026
Content Strategy validated in role
Palm & Pier Collective · 2026
Vendor Negotiation validated in role
Palm & Pier Collective · 2026
Conflict Resolution validated in role
Palm & Pier Collective · 2026
Food Safety validated in role
Palm & Pier Collective · 2026
SEO proficiency assessment
TestGorilla · 2025
Team Scheduling proficiency assessment
TestGorilla · 2025
Revenue Management certification
UWI Open Campus · 2025