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Brandon Roach

Senior Hotel Operations Manager · Linden, Guyana

Runs front-of-house and guest experience for resort properties. Based in Linden, Guyana.

63%

Trust score

Cstrong

7

Verified

6

Evidence

8

Yrs exp

Skill depth

domain

Guest ExperiencePeer endorsed78
Team SchedulingEmployer validated · 1 evidence74
Revenue ManagementEmployer validated · 1 evidence67
Food SafetyEmployer validated · 1 evidence66

tool

Opera PMSEmployer validated · 1 evidence76

soft skill

Conflict ResolutionAssessment · 1 evidence80
Training & OnboardingSelf-declared72
Vendor NegotiationAssessment · 1 evidence62

Experience

Operations ManagerEmployer validated

Coral Bay Resorts

2023-now

Front Office Manager

Sandy Crest Resort

2019-2023

Guest Services SupervisorEmployer validated

Windward Escapes

2016-2019

Diploma Hospitality Management

Samuel Jackman Prescod Institute · 2014

Professional Certificate in Hospitality

Barbados Community College · 2026

Achievements

4.1 → 4.7 rating

Guest satisfaction turnaround

Rebuilt the guest recovery playbook across departments.

Proof map

Every skill, plotted claimed depth × verification strength. Claims-only platforms have no vertical axis.

↖ proven but shallowproven mastery ↗↙ early claimsclaims awaiting proof ↘

Role fit

Resort Operations Manager

Hospitality

64

Each point is how well this person covers one part of the job

Expand to see the exact per-skill arithmetic behind the 64%.

Trust score over time

Evidence locker

Food Safety validated in role

Sandy Crest Resort · 2026

verified

Conflict Resolution proficiency assessment

TestGorilla · 2026

verified

Revenue Management validated in role

Coral Bay Resorts · 2026

verified

Vendor Negotiation proficiency assessment

Coursera Assessments · 2025

verified

Opera PMS validated in role

Windward Escapes · 2025

verified

Team Scheduling validated in role

Coral Bay Resorts · 2025

verified