Omar Gittens
Customer Success Manager · Warrens, Barbados
Keeps B2B customers adopted, renewed and expanding. Based in Warrens, Barbados.
Trust score
4
Verified
3
Evidence
4.5
Yrs exp
Skill depth
technical
domain
soft skill
Experience
Customer Success Manager
Port of Spain Digital
2023-now
Account Executive
Massy Group
2020-2023
BSc Business Administration
University of Toronto · 2017 · First Class Honours
Achievements
94% gross retention
Renewal programme
Built the health-score and playbook system.
Proof map
Every skill, plotted claimed depth × verification strength. Claims-only platforms have no vertical axis.
Trust score over time
Evidence locker
Product Demos proficiency assessment
CXC Competency Lab · 2025
Onboarding Design proficiency assessment
CXC Competency Lab · 2025
QBR Facilitation certification
ACCA · 2025