Dwayne Griffith
Senior Hotel Operations Manager · Speightstown, Barbados
Runs front-of-house and guest experience for resort properties. Based in Speightstown, Barbados.
Trust score
4
Verified
4
Evidence
8
Yrs exp
Skill depth
domain
tool
soft skill
Experience
Operations ManagerEmployer validated
Sandy Crest Resort
2023-now
Front Office ManagerEmployer validated
Coral Bay Resorts
2020-2023
Guest Services Supervisor
Windward Escapes
2018-2020
Diploma Hospitality Management
University of Leeds · 2014 · First Class Honours
Professional Certificate in Hospitality
UWI Open Campus · 2025
Achievements
4.1 → 4.7 rating
Guest satisfaction turnaround
Rebuilt the guest recovery playbook across departments.
Proof map
Every skill, plotted claimed depth × verification strength. Claims-only platforms have no vertical axis.
Role fit
Resort Operations Manager
Hospitality
Dimension scores computed by the Hiofu match engine
Expand to see the exact per-skill arithmetic behind the 56%.
Trust score over time
Evidence locker
Conflict Resolution proficiency assessment
CXC Competency Lab · 2026
Guest Experience certification
Credly · 2026
Revenue Management certification
City & Guilds · 2026
Training & Onboarding certification
AWS Training & Certification · 2026