Shane Springer
Senior Guest Experience Lead · Bathsheba, Barbados
Curates island experiences from arrival to departure. Based in Bathsheba, Barbados.
Trust score
6
Verified
6
Evidence
8
Yrs exp
Skill depth
domain
tool
soft skill
Experience
Guest Experience LeadEmployer validated
Coral Bay Resorts
2023-now
Excursion ManagerEmployer validated
Palm & Pier Collective
2020-2023
Tour Guide
Ocean Terrace Hotel Group
2017-2020
Certificate Tourism Studies
Barbados Community College · 2014
Professional Certificate in Tourism
UWI Open Campus · 2024
Achievements
#1 rated island tour
Signature excursion
Designed and staffed a flagship catamaran experience.
Proof map
Every skill, plotted claimed depth × verification strength. Claims-only platforms have no vertical axis.
Role fit
Resort Operations Manager
Hospitality
Dimension scores computed by the Hiofu match engine
Expand to see the exact per-skill arithmetic behind the 9%.
Trust score over time
Evidence locker
Group Facilitation certification
Google Cloud · 2026
Tour Operations validated in role
Palm & Pier Collective · 2026
Multilingual Service certification
Google Cloud · 2026
Complaint Recovery certification
AWS Training & Certification · 2026
First Aid & CPR certification
City & Guilds · 2026
Booking Systems proficiency assessment
CXC Competency Lab · 2025